TCS And Phoenix Group Expand Longstanding Partnership
Tata Consultancy Services (TCS), a leading global IT services, consulting and business solutions organisation, announced an expansion of its ongoing 12-year old partnership with the Phoenix Group,. Europe's largest life and pensions consolidator.
As part of the expanded relationship, TCS will deliver digital transformation to move additional policies onto the TCS BFSI Digital Platform, bringing the total number of policies under TCS' administration to 5.5 million. The introduction of an enhanced digital solution for Phoenix Life's customers and their intermediaries will improve the end-to-end customer journey via increased self-service options and by providing a consolidated view of policies.
The transformation will provide the Phoenix group with greater agility and additionally futureproof the organization. The expanded partnership further cements TCS' position as the market leader in the UK life and pension administration market, with more than 18 million policies administered on its BFSI Digital Platform, powered by TCS BaNCS.